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Operações estratégicas

Utilities and critical operations

Processes, access and operational information for environments with high continuity and control requirements.

Know modules

The context

An answer prepared for the reality of the operation.

Critical operations need clear rules, controlled profiles and information available at the right time. The platform adapts to the customer-defined flows and supports the teams in the preparation, execution and monitoring of the operation.

Challenges that we solve

Which needs to work without a doubt.

Each module responds to concrete needs. The final solution is sized for the public, the flows and the level of project demand.

01

Protect critical areas

Permissions and identification should accompany levels of risk and responsibility.

02

Operate with continuity

Procedures and contingency need to respond to demanding environments.

Modules and possibilities

A modular platform, configured for this context.

The main modules form the basis of the response. The options and integrations are confirmed in accordance with the technical and operational scope.

03
Módulo principal

Field operation

Teams, stations, and procedures set for the real moment.

It connects the technological configuration to the execution, with team preparation, testing, support for posts, treatment of exceptions and response in periods of higher turnout.

Possibilities

  • Preparation and testingValidation of routes, positions and critical situations before opening.
  • Support for postsMonitoring teams and resolution of incidences during the operation.
  • Contingency planProcedures defined according to connectivity, risk and criticality.
04
Módulo principal

Data and monitoring

Operational indicators to monitor demand, execution and results.

Consolidates records, validations, transactions and operational activity in panels and reports appropriate to the decisions that the organisation needs to take.

Possibilities

  • Operations dashboardIndicators selected to monitor execution.
  • Period or area reportsReading search, activity and performance at the level of detail available.
  • Final consolidationInformation organised for evaluation and preparation of the following operation.
05
Integração disponível

Integrations

Connection to ticket offices, payments, portals and existing systems.

Integrations are evaluated by project and can connect the platform to ticket offices, acquisition, member programs, portals, applications or other authorised sources.

Possibilities

  • Tickets and inscriptionsLink assessed according to APIs, formats and permissions available.
  • Payments and acquisitionIntegration subject to project partners, means and requirements.
  • Customer portals and systemsControlled exchange of information with authorised systems.

How we work

From preparation to analysis of the operation.

  1. 01
    Before

    Understand

    We raise audiences, rules, critical points, integrations and objectives of the operation.

  2. 02
    Preparation

    Configure and test

    We prepare modules, profiles, equipment, teams and routes before opening.

  3. 03
    During and after

    Operate and analyse

    We follow the ground and consolidate information for future decisions and developments.

Operational results

The value of a connected transaction in principle in order.

01

Increased traceability

Validations and activity are associated with defined profiles and points.

02

Coordinated response

Teams work with common operational procedures and information.

03

Controlled integration

Connection to existing systems is assessed according to safety and feasibility.

Related projects

Experience in this sector.

We are preparing the reference cases in this sector.

Contact us to learn experiences and configurations appropriate to your project.

Frequently Asked Questions

A clear proposal from the start.

Is the solution the same for all projects?

Nope. Modules, means of identification, integrations and operation are selected according to the client's context and objectives.

Is it possible to start with just a few modules?

Yes. The solution can be phased, provided that the technical and operational dependencies between modules are respected.

Prepare the solution

What operation do you need to move?

Share the context, the public and the critical points. We designed the right combination of technology and operation.

Talk to 360 Fasttrack